Privacy Policy
How we collect, use, and protect your personal data on the platform.
By using the i-scoore platform, you entrust i-scoore with your personal information. We are committed to maintaining that trust. This commitment begins with helping you understand i-scoore's privacy practices.
This notice explains what personal data we collect, how we use and share it, and the choices you have regarding this data. We encourage you to read this notice.
First. Introduction
A. Scope
This notice applies to users of i-scoore platform services anywhere in the world, including users of the platform's applications, websites, features, and other services.
This notice explains how i-scoore and its affiliates collect and use personal data. This notice applies to all users of i-scoore platform applications, websites, features, and other services anywhere in the world, unless a separate privacy notice applies. This notice applies specifically to:
• Students and beneficiaries: Individuals who request or receive online tutoring, including those for whom someone else requests online tutoring.
• Partner tutors: Individuals who provide online tutoring services independently or through partner education companies.
• i-scoore team: Individuals working as part of the i-scoore team.
This notice also governs i-scoore's collection of other personal data in connection with the services it provides. For example, we may collect contact information for individuals who use customer accounts on the i-scoore platform; personal data for those who initiate applications to become partner tutors but do not complete them; or other personal data.
All individuals addressed in this notice are referred to as "Users."
In addition, please note the following:
• Guest Users: The personal data of individuals who request or receive online tutoring through partner websites or applications, or who are requested by other account holders (collectively referred to as "Guest Users"), is used solely for the purpose of providing these lessons through a third party, for security and safety purposes, for customer support, for research and development, to enable communication between users, and in connection with legal procedures and requirements, each as described in the "How Personal Data is Used" section below. Guest Users' personal data may be shared with other parties in connection with these purposes. This data may be linked to the account holder and made available to them. This specifically includes Guest Users who receive online tutoring requested by account holders registered with the i-scoore platform, or who receive online tutoring requested by a friend, family member, or others. To submit questions, comments, or complaints regarding Guest User data, or to submit requests related to this data, please visit our Contact Us page.
• Guest Users Our practices are subject to the laws of the jurisdictions where we operate. This means we only engage in the practices described in this notice in a particular country or region if permitted by the laws of that jurisdiction. Please contact us through our Contact Us page or the addresses listed on the platform's website if you have questions about our practices in a specific country or region.
B. Data Control and Transfer
i-scoore is the data controller for the personal data collected in connection with the use of the platform's services.
i-scoore manages, collects, and analyzes personal data globally. We may also transfer this data to countries other than the country where our users live or use the platform's services. This is done to fulfill our agreements with users, such as applicable Terms of Use, based on users' prior consent, decisions of suitability for relevant countries, or other transfer mechanisms that may be available under applicable law.
You can submit inquiries, comments, and complaints about our data collection and use practices through our Contact Us page. Third. Data Collection and Use Policies
A. Data We Collect
The i-scoore platform collects personal data:
• Data provided by users to the i-scoore platform, such as information entered during account creation.
• Data generated while using our services, such as application usage data and device data.
• Data from other sources, such as other users or account holders, business partners, suppliers, educational and financial solution providers, and government agencies.
1. Data Provided by Users. This includes:
• User Profile: We collect data when users create or update accounts on the i-scoore platform. This may include username, email address, phone number, login name and password, address, profile picture, payment or banking information (including relevant payment verification information), and other government-issued identification documents (which may include document numbers, date of birth, gender, and a photograph). This also includes information related to the educational qualifications, CVs, and personal photos of the partner teachers, emergency contact information, user settings, and evidence of adequate health or physical fitness to provide services using the i-scoore platform.
• This also includes gender and/or occupation (where applicable for certain services).